05am but then had another 3 updates like it was making its way to me then on Friday the day it was. To re-schedule your QuickStart date, you’ll need to: Call us on 150 from your Virgin Media home phone, or 0345 454 1111 *. As the kit we provide is part of your Virgin Media services and remains our property, we may ask you to return it if you disconnect or change your services. Please choose the Yodel Store of your choice and let us do the rest. With a suitable router you can automate the failover so that there is no break in. Just another question. on 30-05-2023 13:29. I’ve been charged to replace kit but have sent back via Yodel, what can I do? Call up and tell us the tracking number on your Yodel receipt, so your return can be confirmed and. 08/11/23 21:45. TV, broadband and. She called back and left a voicemail confirming that it was booked in and would be delivered on Wednesday (tomorrow). Solved: Waited in yesterday for a Yodel two hour delivery slot, no modem, Contacted Yodel using their app and they cannot give me a - 5153083. In fact, I should receive my equipment last Friday, while it was disappeared and none any useful information could be obtained from either Yodel's website or their customer services' call. When I got there Yodel's customer service said that the package was. I ordered my new device on the 16/04/2022 I accepted the credit agreement and received the email stating my order would be delivered on the 19/04/2022 I then clicked on the link for delivery and it states that my order has been returned to sender. Complain case #030322910. In this conversation. . But this was before we were due to move in - so when Yodel gave m. Thanks for posting, and a warm welcome to our Community Forums. Please remember which courier you have chosen and ensure you take it to a Collect+ store that offers that courier's services. | Read 366,261-366,280 Reviews out of 451,544 Head to our tracking page, enter your parcel number and see what options are available to you. @Zach_R. Stream from Virgin Media. Virgin text me in the 25th telling me yodel would contact - 5191673. Sign in . Hi VM, I placed an upgrade order last week and was told my new modem would be delivered on 25/11 by Yodel. Do you agree with Yodel's 4-star rating? Check out what 511,736 people have written so far, and share your own experience. When he arrived home one day he noticed a note in the letterbox from Yodel. I have looked everywhere. Webchat – You can chat freely with the customer service on the web chat and. So I went outside my house no package, checked the neighbours. Yodel say I have to speak to Virgin to get the package re sent. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. virgin dragging their feet 3 weeks since order, struggling with - 4931565Hi I ordered an iPhone 13 on Sunday and was sent a verification that it would be delivered via yodel today (5 July). Nothing turns up so I call VM and they say they’re having issues with delivery parter Yodel, whereby VM are issuing the order and Yodel are apparently saying they have no order/delivery on their end. I booked this. Yodel Delivery due tomorrow - No tracking and no order showing. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. A quick call back to the senders company and spoke to the same person as before, he informed to expect a visit from Yodel Parcels as in to collect the parcel which had been left by “Mistake”. Mobile Your Account. I am expecting delivery of the Hub 5 today myself and awaiting being sent/given a 2 hour time slot from Yodel. but I can't. The Collect+ Send service is in partnership with Parcel2Go. Kit we want returned. Tesco Direct. BlueLou. With a suitable router you can automate the failover so that there is no break in service when Virgin goes down. If you won't be in when your parcel is due to be delivered, you can tell your driver what to do with your parcel in the Manage My. So either collect plus yodel or virgin media have lost it and are charging me for it!”I'm in a really frustrating situation. Yodel also do not arrive during the time they state they will, and then expect you to stay in all day the following day. They never were. 5 million in 2020. Manage all your home and store deliveries in one place. Virgin Media’s service is not activated too in the new address requested. Being harassed by Virgin a month after returning hub! I closed my Virgin Broadband account. Options. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. Processed at National Hub. Hi I placed an order for a contract phone with you, received confirmation of everything including direct debit date, new phone number etc. Arrowmunda. Hi there, I was holding off posting this, but having spent a large amount of time trying to resolve this issue I thought I would post our experience so far in a very disappointing customer experience from Virgin on purchasing a new iPhone 13 in the. Well-informed. Shop online with over 90 brands and have your items delivered to your local store. We would like to show you a description here but the site won’t allow us. I am expecting delivery of the Hub 5 today myself and awaiting being sent/given a 2 hour time slot from Yodel. Joining in. 3:41 PM · Jul 24, 2023. Collected and delivered through Yodel's van based network, our tracked returns service delivers parcels to retailers within 72 hours of the collection booking. Please stop sending me endless harassing texts. According to Virgin I received package on 15th since it was sent by Yodel and their tracking says it was delivered at 9:30 on 15th. If Virgin Media services haven’t been installed in the property before, we may have to do small amounts of drilling in order to feed our cable into the building. What have Yodel advised in regards to the delivery? Have they raised an investigation? RPYodel Lornetwining66 Joining in Options on 27-03-2023 21:51 Can someone tell me I've had a TV box ordered from 25th but not arrived on Yodel app it's saying it's. Options. . . Thank you for the update, please let us know how things go. . It was supposed to arrive on the 21st, it didn't arrive, but I decided to wait, this morning I checked yodel, and the delivery is incomplete and has been returned to sender. VM confirmed they have not received it but the agent could not coordinate with YODEL directly and could not liaise with their voice team to communicate with YODEL. My quick start package was due to arrive between 6:30pm - 8:30pm last night. Yodel says delivered but hasn’t. It's your sole responsibility to track and update your system. So it seemed simplest to reconnect - the sockets are there and they were happy with the service. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been. Verified account Protected Tweets @; Suggested usersRob Beck ordered a new router from Virgin Media in March. Paid extra for next day delivery from CRC to a business address (that closes at. Free Member. We would like to show you a description here but the site won’t allow us. This communication will. Following our upgrade to Volt I returned a Hub 3 via Connect+ on 29 September. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. Yodel's delivery status showed that the package was at the local depot, so I took the initiative to come to the depot. Browse Virgin Media Virgin Media Community. We would like to show you a description here but the site won’t allow us. I call virgin and they have no idea about it being returned. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714We would like to show you a description here but the site won’t allow us. Just to let you know Carley this is not and "acceptable solution " as the green tick implies. To date not had any communication from Virgin Media chasing return of equipment. Simply select the track your parcel. Hi, I'll keep it short, waited in all day, Yodel tracking stated my parcel was 1 stop away but stayed like this for 2 hours then suddenly changed to delivered at 3. If you want to contact us using our Text Relay Service, call our Text Relay freephone number on 18001 0800 052 2164. Argos (who quite frankly are nearly as bad as Yodel) Virgin Media (if you request self install of a superhub) Tesco (Yodel also do their delivery to store service) My mum has now been waiting two days for a delivery of a garden bench which has been out for delivery since 9. Here are some of the most innovative travel videos. On our wavelength. Anything else on the BT network you could just use a 3rd party (superior) router without bridging. Thank you for the update, please let us know how things go. backtothefuture. We would like to show you a description here but the site won’t allow us. GXO is committed to providing a world-class, diverse workplace. Absolutely crap service. Can I get a replacement sent out. QuickStart, set up and connections. Why has this happened and how can it be fixed?We would like to show you a description here but the site won’t allow us. Yodel is part of Logistics Group Holdings, and according to Companies House filings [ PDF ], it recorded earnings before income tax, depreciation and amortisation of £65. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. So I went outside my house no package,. wonkydragon. Scroll down and click on create new label. New customer to VM and all I’ve had is trouble so far. We would like to show you a description here but the site won’t allow us. Good afternoon. If you're currently connected through the socket in the wall then eventually you will be moved over to 21CV once it's all up and running in your area. Yodel deliveries are often delayed. . on 28-03-2023 09:35. | Read 13,921-13,940 Reviews out of 74,289“@UK4reVolution Yodel tracking numbers typically begin with JJD000 followed by other numbers. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 41390371405200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Similar issue with Yodel for me, but even worse as they lost the QuickStart box in their depot. After waiting in all day yesterday, Yodel tell me that my quick start package has been delivered. Virgin sent a text saying Yodel would be in touch with a 2-hour delivery slot. The GXO-VM organisation has a well-established relationship with Virgin Media (VM) since 1999. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies, along. Calls to this number cost the same as national rate and will be included within national rate inclusive packages. Your experience matters. We would like to show you a description here but the site won’t allow us. The note stated that they had left his. The note stated that they had left his delivery – a. Broadband, TV, Phone & SIM. - Virgin Media. - Keep all your orders in one place. On the 25th I should have received a Virgin hub three under three tv 360 TV box but the only thing that arrived was a virgin hub 3 I'm a new customer I'm paying for TV WiFi and home phone but the only thing that has come is my hub 3. and delivery tracking information. I have received texts from VM and e-mails from Yodel since then trying to deliver me another Hub 5. I then went onto virgin chat and they said another one would be sent out . KLM – Live Hologram Bar. So far, the order has been stolen by Yodel’s driver. on 02-12-2021 17:04. Please have your parcel tracking ID ready. To whom is May concern. Zavvi. The. on 25-04-2023 17:04. Zooplus (but for extra you can upgrade to a different company - worth it!) Just to point out that Yodel was named worst parcel delivery service again this year. Now they have shifted the package JD0002230630967367 to the depot and asked me to coll. Everything you need is posted to you. countjac. Good evening everyone, I was wondering if there are any Virgin Media Staff on here that could help me out please? A HUB 4 is supposed to be delivered today (although I can’t wait for the hub 5 to be Honest, so I can use the full speed of the connection on my own Router). My Virgin Media App. 📦 🚚 💥 Very happy to be able to announce Yodel (Yodel Delivery Network Ltd) has integrated what3words into their app so that customers can share…Hi I placed an order for a contract phone with you, received confirmation of everything including direct debit date, new phone number etc. Now I have. GXO has collaborated with Virgin Media since 1999. Fill in our form here to cancel your unused Return to Yodel labels and start the refund process. 15 Comments. GXO has collaborated with Virgin Media since 1999. Quickstart is the quickest and easiest way to setup our services. Sports Direct. Very. Options. Hi! I am a Virgin customer for more than 2 years now, we have Virgin media broadband, tv, landline and a sim (O2) with the Volt pakage at - 5314847. News of Virgin Media O2's discussions with Sky, first reported by the Sunday Telegraph, sent shares in BT down by as much as 8% on Monday to a six-month low. Learn more Have I helped? Click Mark as Helpful Answer and solved, or. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. However I never received a text from Yodel and eventually after waiting inside and missing work Virgin texts me stating that the package is delayed for “reasons beyond our control”. Try Broadband Only from Virgin Media. Yodel was scheduled to deliver my router on 1/9/22. Enter a town or postcode to find your nearest store: It’s easy to Click & Collect your Virgin Media order with Yodel. . Really disappointed, when I goo. Any help? - 5120948If your parcel requires proof of delivery the driver will try to deliver to a neighbour and will need to take a photo. We would like to show you a description here but the site won’t allow us. The tracking on the yodel site has left me so confused! On Thursday 16th it said returned to sender at 8. If your returns label just shows the Collect+ logo, please select Yodel. My Yodel delivery of wifi box and router hasn't turned up today Mon 7th Nov - no indication of 2 hour delivery and I have no tracking number so can't contact Yodel. Received into UNKNOWN DEPOT. 2 Kudos. Yodel didnt deliever my quick installation kit and i do not have a tracking number to track where my broadband kit is. Choose Start your membership, enter your email, and in a few short clicks you’ll be ready to start enjoying Netflix! You can also get Netflix as an add-on. Why Virgin Media still use Yodel as a delivery partner I don't know. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. YODEL. Expecting delivery of router today but Virgin Media have not given me a tracking number. . Internet and TV services were turned off last Friday (4/11/22) as the previous tenant had left. Unfortunately we don't use the Openreach master sockets as they are BT only. Mobile Your Account. We would like to show you a description here but the site won’t allow us. I don’t know what to do, each party is putting the blame on the other and I’m the paying. Hi my hub was suppose to be delivered on Friday 17th March, I believe my services also started then. Even though I'm in a house, with a number and a postcode. Yodel works with many retailers to offer Return to Yodel Store services. Dial: 150 – free on our home phone or mobile. Hi, I changed my delivery address for the self install package but it has not been delivered to the new address. We can certainly check this out for you but in order to do that I will need to confirm some information with you. We can understand the inconvenience caused to your day and want to best help. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was due on Friday, but then delayed with no further update at all on the tracking page. It was meant to be delivered yesterday I can't contact a human on live chat or phone at Yodel. In cases where we say your parcel has been left safe, we ask that you check around your property and with friends and neighbours before contacting us. Zavvi. 150 free from your Virgin Media phone or 0345 454 1111 from any other phone line. Options. I have registered for virgin media broadband and estimated delivery date when I placed the order was for tomorrow (16th Sept). Any ideas? ThanksYodel Delivery email. com/callcosts . Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHi Matthew, Yes I spoke to the team and they told me it was cancelled because of “security checks”. I contacted Virgin Team who said it could take 3-5 days - still nothing. If VM tries to charge you, you can always post back on. 1 Kudo. Virgin Mobile. Is there. on 12-11-2022 20:05. Or stream, control and manage. We would like to show you a description here but the site won’t allow us. not to me. We would like to show you a description here but the site won’t allow us. How to track a parcel. Who we work with. How do I get Virgin Media Broadband, TV and Phone installed? Find out all you need to know about getting your Virgin Media Broadband, TV and Phone services installed. not to me. We would like to show you a description here but the site won’t allow us. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. Sports Direct. Why Virgin Media still use Yodel as a delivery partner I don't know. Forum Member. I contact virgin and they reckon yodel are delivering it and it’s definitely not been returned. So I'm a new customer and my router was due to arrive on Wednesday and I arranged to collect it from a Yodel depot, but when I went there they couldn't find it and said they'd get back. Signed up with VM and hub, tv box and services were due to be delivered and activated on Wednesday (9. Selected Live Chat and Yodel confirmed successful delivery; filed receipt and Live Chat text. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. @Notacustomer21 wrote: I received a parcel containing an iPhone, Apple Watch and virgin SIM card. Yodel’s Customer Service number is 0344 755 0117. Where is your parcel coming from: Where is your parcel going to: Weight. Horrific service from Virgin Media !!! on 21-09-2022 16:05. I contact virgin and they reckon yodel are delivering it and it’s definitely not been returned. We would like to show you a description here but the site won’t allow us. I have had no email notifications saying the 2nd quickstart kit has even been. With the issues regarding your online account, that is part of an ongoing outage at this precise moment. When your order has been dispatched, you'll receive an email from Yodel with a unique code to track the delivery. 75 stars respectively. I recently started a contract for an iPhone 14 and airpods and signed the credit agreement, i checked yodels tracking and it told me that the order was returned to sender. and delivery tracking information. But if the box is truly lost, wouldn’t it be eas. If you can get Quickstart, you can choose one of two delivery options. You're doing the right thing in having the fallback available to 5g. on 12-11-2022 20:05. On the morning your QuickStart pack is due to be delivered, your Yodel courier will give you an estimated 2-hour delivery slot via email and/or SMS message. Have checked junk/spam folder as well but nothing. I call virgin and they have no idea about it being returned. Dial 789 from your Virgin Media SIM or 0345 6000 789 from any other phone (standard charges apply) A return or exchange will be sorted for you in no time at all. Manage Your Account. Received my new - 5055353Re: Yodel. Well guess what I waited in all day for delivery nothing from Virgin media or Yodel even though I called Virgin media about 5 times through out the day and every time it will be with you buy 21. No hub and no tv box…. You have entrusted the parcel to VM's courier, who have lost it, so that's VM's problem. We would like to show you a description here but the site won’t allow us. Parcel collected by courier. We wouldn't be able to advise directly on the information provided by Yodel, as this would be based on their own internal investigations as to why this parcel was not delivered. I have looked everywhere. The Virgin Media website will open in a new tab. I can't get through to Yodel to ask them to return it to VM. You're claiming one of them items wasn't sent back. I ordered a student broadband package from Virgin on the 1st of September. Do you agree with Yodel's 4-star rating? Check out what 952,380 people have written so far, and share your own experience. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. “@frostyy13 If you contact the Yodel team directly they'll need to advise further on this, we can't access their delivery systems to check on the location unfortunately. My parcel which was due to arrive on Friday 14th of July never arrived. Sorry to hear you have been having issues with your Yodel delivery. Nothing off Yodel. Anyway, yesterday (Wednesday) I came home to find a card stuffed through the door to say that they'd tried to deliver a parcel for her, but as nobody. true. Options. | Read 413,941-413,960 Reviews out of 788,377Mobile phone scam. We would like to show you a description here but the site won’t allow us. - 4856480On the 25th I should have received a Virgin hub three under three tv 360 TV box but the only thing that arrived was a virgin hub 3 I'm a new customer I'm paying for TV WiFi and home phone but the only thing that has come is my hub 3To send a parcel in just a few clicks, simply enter your details and parcel weight at the top of this page to get a parcel postage quote in seconds. I'm very sorry to hear about the poor experience you've had with the delivery of your equipment. Options. PER MONTH. I don’t know what to do, each party is putting the blame on the other and I’m the paying. Do you agree with Yodel's 4-star rating? Check out what 444,445 people have written so far, and share your own experience. Call us from a textphone on 18001 0345 454 1111. ) Need help? Visit head to our tracking page and check the date your parcel is due to be delivered. Virginmedia is a residential service and there is no service guarantee. But then the envelope arrived to return it and I used this instead. We would like to show you a description here but the site won’t allow us. It didn't arrive and the next. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Stream. Virgin sent a text saying Yodel would be in touch with a 2-hour delivery slot. In response to Steven_L. Explained when ordering that was the latest date I could wait as my existing mobile was going to my daughter who was travelling abroad with her 2 young children. I've taken a look at our systems and I can see that your new equipment was activated. Choose any bundle that includes broadband and TV - just hit Customise your package to add it. Now I am the one feeling uncomfortable (potential victim of fraud) because I have signed. Thanks,I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. and delivery tracking information. Yodel Delivery due tomorrow - No tracking and no order showing. If you don’t have that in property the tech will install that and all the equipment. 08/11/23 14:01. 44pm, yodel webchat confirmed the drivers sat nav states he was at my location at 3. With thousands of stores across the UK open early until late, 7 days a week Yodel is your perfect online shopping partner. I was in all evening and no one came to my door. . Hi all, Yodel failed to deliver my virgin kit for my 1gb new installation and I move Thursday evening . We would like to show you a description here but the site won’t allow us. Phone. Please bear in mind that the delivery window is an estimate and. Options. Very. Where is your parcel coming from: Where is your parcel going to: Weight. . Hi @Sneakyben, Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you've not received an email from Yodel about your delivery. The Collect+ Send service is in partnership with Parcel2Go. When your parcel is marked as "Delivered" by Yodel, your service will be automatically activated, which will generate and activate your billing cycle. On the phone – Call Yodel customer service at 0344 755 0117 any time on Monday to Friday between 8:00 am and 7:00 pm and on Saturday from 8:00 am to 5:00 pm. Apparently the tag could be damaged or missing and they can't find the parcel. We would like to show you a description here but the site won’t allow us. They do have a business service with an SLA, but that of course costs more. . on 29-11-2022 08:31. Please respond to this when you can and we'll proceed from there. Reece_MH. Yodel is just the latest victim of a cyber "incident" and undoubtedly will not be the last. I'm moving to a new house where the old owners had VM. DHL Walk In Send. We’ve all heard of phones being likened to bricks, but how about a cracked tile?That was what confronted one shopper when she opened the box for her brand new iPhone. on 19-12-2022 11:41. Joining in. Virgin Media. We would like to show you a description here but the site won’t allow us. Don't cancel any existing broadband until VM is connected and working properly. Simply ring our friendly customer service team. We would like to show you a description here but the site won’t allow us. Thanks for your post and questions around 21CV. FedEx. Processed at National Hub. We would like to show you a description here but the site won’t allow us. That evening the Yodel tracker says delivery was attempted but they “couldn’t gain access to the property”. Do you agree with Yodel's 4-star rating? Check out what 948,451 people have written so far, and share your own experience. We would like to show you a description here but the site won’t allow us. With thousands of stores across the UK open early until late, 7 days a week Yodel is your perfect online shopping partner. We would like to show you a description here but the site won’t allow us. Enjoy M250 broadband + phone + O2 SIM for £44. Yodel says delivered but hasn’t. I haven’t ordered a phone and have never had a contract with Virgin. Thanks. on 16-03-2023 19:38. Your Virgin Media return En route. Selected Live Chat and Yodel confirmed successful delivery; filed receipt and Live Chat text. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Parcels returned to the retailer within 72 hours. Yodel, returned to sender. When your order has been dispatched, you'll receive an email from Yodel with a unique code to track the delivery. 10/11/23 15:13. Stay safe online. It was initially due for delivery yesterday but I received an email on the 25th that stated it would arrive on the 29th instead. on 08-11-2022 12:42. I was told that both orders have been cancelled and that my mothers account was flagged. My wife has been waiting all day at our new place for the delivery to turn up for my new hub and no sign of it leaving the depot. A number of big online retailers, such as AO, Asos, JD Sports, John Lewis, M&S, Very and Zara, offer a click-and-collect service with Yodel. The new and improved Yodel Parcel Tracker app now includes more features including Returns and Click & Collect services. Virgin Media warns its customers: ”Phishing is a type of online fraud where malicious third parties may send you an email or online message designed to look as if they are from Virgin Media (or. . Virgin media is one of the worst for this in that due to their proprietary fibre system you have to use their router initially and if you want to use your own you have to bridge through theirs. The items were not ordered or paid for by me. 4K compatible TV/device required to watch Ultra HD. Hermes and Yodel scored 1. Shop online with over 90 brands and have your items delivered to your local store. Please ensure that you select a store that is serviced by the courier handling your parcel (previously, parcels under the Collect+ brand were delivered by Yodel). . Mobile Your Account. 7 stars for customer service. Find your nearest Yodel Store. See Deal. We would like to show you a description here but the site won’t allow us. Yodel failed to deliver. Click & Collect – Once the courier has collected your parcel from the retailer you purchased the item from, you will usually be provided with a tracking code. Options. in Managing Your Account - Cable a week ago; Reputational daamage to VM for using Yodel in Managing Your Account - Cable 2 weeks agoWe would like to show you a description here but the site won’t allow us. So you won’t need to hop around. ordered a new phone, yodel haven't delivered and no proof of postage. 7 million in fiscal 2021, up from £9. Reply. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. Hello. Published: 22 Jun 2022 16:15. 13-01-2023 14:29 - edited 13-01-2023 14:30. Tried to ring Virgin again today, after keeping me hanging on for nearly 20. (NYSE: GXO) is the world’s largest pure-play contract logistics provider. 7 million in fiscal 2021, up from £9. However, I still haven't received any message from Yodel on when the parcel would be delivered to me.